Contact & FAQ
Is RAID Vegan?
Yes, all RAID products are Vegan.
How much caffeine is in RAID?
In each 5mg scoop there is 125mg of Caffeine (about two small cups of coffee) with some of that deriving from Green Tea And Guarana. One serving accounts for 31% of your 400mg “daily safe limit” as set by most health authorities.
Do you have caffeine free RAID?
We certainly do. Our “RAID X” products are caffeine free and loaded with extra vitamins and aminos. A healthy way to stay hydrated!
Is RAID full of sugar?
All RAID and RAID X products are Sugar Free. Energy without the crash!
Is RAID healthier than other energy drinks?
Unlike most energy drinks, RAID has no Artificial Colours, dyes or other harmful junk. Our formula is made by nutrition experts in Germany to strict safety standards complying with the EFSA, FSA and FDA.
Do you ship worldwide?
We moved up our launch to be the main sponsor of Creator Clash and for the time being we currently only ship to the USA. We will be shipping worldwide with lots of new flavours in summer 2023!
How long will it take for me to receive my order?
Once we send you the shipping confirmation, delivery should take between 1 and 3 days to the US.
How much does postage cost?
The shipping cost is calculated after you enter your address into the checkout. Don't worry, this is done before payment so you can check the cost before you buy.
What does "Backstock" mean?
"Backstock" means that the item is sold out and not available right away. This means that you are securing your order of this item before it is available and you will be among the first to get your item when the item comes into stock.
Why have I not received any email updates?
This may be due to not entering your email address when completing the checkout process. If you want to receive email notifications about your order, the use the contact form below and state the name used when placing the order and your zip/postal code and a member of our team can update that for you.
Can I change my address after I make an order?
If you get in contact with us within a few hours of your order being placed, a member of our team may be able to make that change. If the order has been processed or the item has been shipped, we cannot make the change to an address as it will already be in transit. So when placing an order, please make sure your address is correct.
Can I return my item(s)?
Yes, of course. You can return your item(s) with a filled out copy of
this form.
You can return your item(s) anytime within 90 days of the fulfilment date. If your information is correct, we will give you a full refund for your returned item(s). If you cannot print off this form, send a handwritten note with the same information.
My delivery has taken longer than expected
All orders get shipped out shortly after your order is placed. If it hasn't arrived within the expected delivery window, there may be problems with the delivery such as an error in the shipping address, Customs checks taking longer than usual or something else. If you contact us below with your order number, we can look into this further. But don't worry, we will have you covered.
Didn't find the answer you were looking for? Ask away here and please quote your order ID if you have one...
Yes, all RAID products are Vegan.
How much caffeine is in RAID?
In each 5mg scoop there is 125mg of Caffeine (about two small cups of coffee) with some of that deriving from Green Tea And Guarana. One serving accounts for 31% of your 400mg “daily safe limit” as set by most health authorities.
Do you have caffeine free RAID?
We certainly do. Our “RAID X” products are caffeine free and loaded with extra vitamins and aminos. A healthy way to stay hydrated!
Is RAID full of sugar?
All RAID and RAID X products are Sugar Free. Energy without the crash!
Is RAID healthier than other energy drinks?
Unlike most energy drinks, RAID has no Artificial Colours, dyes or other harmful junk. Our formula is made by nutrition experts in Germany to strict safety standards complying with the EFSA, FSA and FDA.
Do you ship worldwide?
We moved up our launch to be the main sponsor of Creator Clash and for the time being we currently only ship to the USA. We will be shipping worldwide with lots of new flavours in summer 2023!
How long will it take for me to receive my order?
Once we send you the shipping confirmation, delivery should take between 1 and 3 days to the US.
How much does postage cost?
The shipping cost is calculated after you enter your address into the checkout. Don't worry, this is done before payment so you can check the cost before you buy.
What does "Backstock" mean?
"Backstock" means that the item is sold out and not available right away. This means that you are securing your order of this item before it is available and you will be among the first to get your item when the item comes into stock.
Why have I not received any email updates?
This may be due to not entering your email address when completing the checkout process. If you want to receive email notifications about your order, the use the contact form below and state the name used when placing the order and your zip/postal code and a member of our team can update that for you.
Can I change my address after I make an order?
If you get in contact with us within a few hours of your order being placed, a member of our team may be able to make that change. If the order has been processed or the item has been shipped, we cannot make the change to an address as it will already be in transit. So when placing an order, please make sure your address is correct.
Can I return my item(s)?
Yes, of course. You can return your item(s) with a filled out copy of
this form.
You can return your item(s) anytime within 90 days of the fulfilment date. If your information is correct, we will give you a full refund for your returned item(s). If you cannot print off this form, send a handwritten note with the same information.
My delivery has taken longer than expected
All orders get shipped out shortly after your order is placed. If it hasn't arrived within the expected delivery window, there may be problems with the delivery such as an error in the shipping address, Customs checks taking longer than usual or something else. If you contact us below with your order number, we can look into this further. But don't worry, we will have you covered.
Didn't find the answer you were looking for? Ask away here and please quote your order ID if you have one...
